{% if resolved %}Service Restored{% else %}Urgent · Service Alert{% endif %}
{{ headline }}

Hello {{ recipient_name }},

{% if resolved %} {{ site_name }} is responding again. The incident lasted {{ duration }}. {% else %} Our monitoring could not reach {{ site_name }}. Details are below, along with the first thing to check. {% endif %}

{% if not resolved %} {% endif %} {% if error %} {% endif %}
Site {{ site_name }}{% if client_name %} ({{ client_name }}){% endif %}
{% if resolved %}Recovered at{% else %}Started at{% endif %} {{ when|date:"d M Y, H:i" }}
Cause {{ cause }}{% if status_code %} · HTTP {{ status_code }}{% endif %}
Failed checks {{ fail_count }}
Error {{ error }}
{% if suggested_fix and not resolved %}
First thing to check
{{ suggested_fix }}
{% endif %} {% if diagnosis %}
What the checks found
{{ diagnosis }}
{% endif %} {% if panel_url %} {% endif %}

Sent automatically by {{ company }} monitoring, which checks every site every five minutes. You are receiving this because you are a system administrator.